Problem
When opening
Report Studio, the window hangs on RSAPP.HTM page. No splash screen for new
report comes up.
Symptom
The page is not
responding or seems to be hanging. No processing is going on in the browser.
Cause
The version of
the browser being used is higher than the version supported on the conformance
page. Cognos 10.1.1 supports IE versions: IE 6.0, 7.0, 8.0, 9.0 or IE 10 fix
pack.
Solution:
To allow IE 11 to
launch Report Studio, add the server to browser "Compatibility View
Settings"
Steps:
From
IE browser click Tools > Compatibility View Settings
Under
the "Add this Website:" box enter the server you are hitting for
Cognos Connections ex: (http://yourservername:portno/reportstudiolanuchurl).
Click "Add" then Click
"Close" .This will add the website to the list of site to use
"Compatibility View".
Report
Studio should now open normally.
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